Arlo|Smart Home Security|Wireless HD Security Cameras

Pairing ultra cam to New smarthub for pro 3

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Mperdoc
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I have  2 Ultra cameras and just purchased Arlo pro 3. 1 of my Ulras is closer to the new pro 3 smarthub which looks just like the ultra hub. Can I pair the Ultra to the new smarthub from pro 3 for a better connection. 

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StephenB
Guru Guru
Guru

@Mperdoc wrote:

Can I pair the Ultra to the new smarthub from pro 3 for a better connection. 


Yes, you should be able to do that.

JamesC
Community Manager
Community Manager

Mperdoc,

 

As clarification, Arlo Wire-free, Pro, Pro 2, Pro 3 and Ultra cameras can be synced to VMB4540 and VMB5000 SmartHubs. This will allow you to pair an Ultra camera with your VMB4540 SmartHub that came with your Pro 3 kit to maximize performance based on the VMB4540 location.

 

JamesC

StephenB
Guru Guru
Guru

@JamesC wrote:

As clarification, Arlo Wire-free, Pro, Pro 2, Pro 3 and Ultra cameras can be synced to VMB4540 and VMB5000 SmartHubs.


Note that the VMB4500 only does 2.4 ghz, so the Ultra will connect on that band.

 

However, if it's not close to the base it should be doing that anyway.

michaelkenward
Sensei Sensei
Sensei

@Mperdoc wrote:

Can I pair the Ultra to the new smarthub from pro 3 for a better connection. 

 


Not sure that you will get a "better" connection.

 

It isn't just the absence of 5 GHz. In comparison with the Pro 3 hub, my Ultra cameras do better on the Ultra hub when it comes to range.  Not a lot in it. But don't expect the earth.


Just another user
Arlo hardware: Q Plus, Pro 2 (X2), Pro 3 (X3), Pro 3 Floodlight, Security Light (X2), Ultra (X2), Doorbell, Chime
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