Arlo|Smart Home Security|Wireless HD Security Cameras

Motion Detected Notifications

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arlomg
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Aspirant

I have the Arlo Pro 3 cameras, and I use smart notifications. I have everything except "All Other Motion" selected, but I'm constantly receiving "motion detected" notifications.  Why do I have the choice to exclude getting motion notifications if my choice doesn't make any difference as to which notifications I get?

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JamesC
Community Manager
Community Manager

arlomg,

 

Does this always happen or is it intermittent? You might try rebooting your SmartHub and test again to see if you still experience the same behavior.

 

JamesC

arlomg
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Aspirant

It doesn't notify for EVERY instance, but it happens frequent enough to be very annoying. I've restarted the base and cameras but I still get the notifications. 

arlomg
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Aspirant
Today it went of every 4 minutes or so. How can I stop getting motion notifications without turning off notifications completely?

I just had to go and delete about 65+ 10 second recordings of nothing.
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