Login denied App & Browser

[KerrySchneider]

I have been having trouble logging into my Arlo account both via the app and through the browser.   I keep getting a Login denied as soon as I put in my credentials.  There is no such luck on getting chat support through Arjo ...grrr, and looking through the forums I have seen others were able to somehow resolve the issue by turning off the Two Step Verification.  Unfortunately I have been unable to get into my account to turn it off.

Funny thing is I cannot log into my account anywhere but if I try to purchase a new device, of course

[ShayneS]

Hi, can you provide a screenshot of the error message?

Thank you