Arlo|Smart Home Security|Wireless HD Security Cameras

HomeKit and Live Feed

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IMEko
Aspirant
Aspirant

I recently linked three cameras (2x Pro 3 and 1x Flood) to HomeKit and configured them the way I want. Everything appears to be working as expected with one exception. When I try to view a live feed in HomeKit whether on a Mac or iPhone it doesn't load. It shows a static view but the "loader" icon keeps spinning.

 

The problem does not exist when using the Arlo mobile app or website to view the live feed. Also, I have the cameras linked to my Apple TV and the live feed works as expected.

 

Any ideas?

 

Thanks

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @IMEko 

 

Are you still experiencing this? 

 

Can you update to the latest version of the Arlo app 5.0.2 and make sure the Apple device is updated to the latest version of iOS.

 

I was not able to replicate this, the live stream loaded for me. 

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