Help sharing account

[Gianmarco]

I have a base station and 4 pro 3 cameras. I sent 100 invitations to share to my wife who, from my account, is always "pending".

I've always done the process through email, links and app regularly but nothing ever comes out, the interfaces of the devices open but they remain gray, empty and during the loading phase and nothing comes out in your devices.

I also tried to delete and recreate his account but the

The result is always the same.

[StephenB]

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@Gianmarco wrote:

Ho base station e 4 videocamere pro 3. Ho inviato ben 100 inviti alla condivisione a mia moglie che, dal mio account, risulta sempre “in sospeso”.

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Have you tried opening the invite email on a PC and clicking on the create account link?  That will open a browser window to my.arlo.com.  Then log into her existing Arlo account if she has one.

Another approach is to just have her use your Arlo account credentials on her phone.