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Double charged monthly

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  • ‎2021-12-08 04:57 PM
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Nitecapper
Follower
Follower
‎2021-12-08 04:57 PM
Hello I was double charged from Oct 2020 till nov 2021 , has this happened to anyone else I have a case file number and it has not been addressed in over a month,, I had to call my bank to stop arlo from automatically deduct payment but they can only go back 2 months smh I have cancel my subscription since Oct 2021 and still got charged Dec 2021 smh
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JamesC
Community Manager
Community Manager
‎2021-12-09 11:14 AM

Nitecapper,

 

Do you have more than one Arlo account?

 

What is your case number? I will request a status update.

 

JamesC

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