Arlo|Smart Home Security|Wireless HD Security Cameras

Defective Equipment Replacement

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Jrob2580
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Follower
I thought I would ask the community since I get no responses on cases, a few weeks ago I was told I would receive a replacement for my Arlo 3 which after long chats. It’s been three weeks I have heard nothing. I have opened a support ticket, it’s been 6 days . The hold times are long and I have already spent hours on this, any suggestions on what to expect so I don’t waste any more time ?
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JamesC
Community Manager
Community Manager

Jrob2580,

 

Please send me a private message with your ticket number and I will request an update on your case status.

 

JamesC

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