Creating a Custom Mode

[RaisingArizona]

I created a new mode and called it "Custom Home".  I added my three cameras.  Under each camera (device), I set the following parameters ... 

- Motion detected

- Record video until activity stops

- Siren, push notification and email alerts disabled (un checked)

I still get alerts.  I don't want alerts, just record the video and if needed I can go and view recordings.  

Anyone know why Arlo continues to send alerts?

Thanks,

Steve

[dcfox1]

@RaisingArizona  It should not send them with those settings. May be a stupid simple question but did you hit save when you changed them. I just use armed mode so not sure if something is different in custom modes. 

[dcfox1]

Also do you have a smart subscription or still on trial. 

[RaisingArizona]

I am on the three-month trial.

All three of my cameras active for Arlo Smart for People, Vehicles, Animals and all other motions.

I am not sure if I will be subscribing to Arlo's plans or just rely on the USB drive I have plugged into the base station.  

[dcfox1]

@RaisingArizona They should be off in smart settings if you don't  want notifications if I read you post right. You should get the recordings though but some have reported lately they dont get recordings no matter what. 

[StephenB]

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@dcfox1 wrote:

@RaisingArizona They should be off in smart settings if you don't  want notifications if I read you post right. You should get the recordings though but some have reported lately they dont get recordings no matter what. 

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Some have also reported that they are getting motion notifications even when "all other motion" is turned off in the smart settings.  So there could be a bug here.