Arlo|Smart Home Security|Wireless HD Security Cameras

Constantly offline

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po26sox
Aspirant
Aspirant

I have one camera out of 4 that is constantly offline, or non-responsive. It receives a strong signal, has been rebooted and reset multiple times. Typically, it will work for a day, and then back to not working. It has constant power and is closer than 2 other cameras. 

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jguerdat
Guru Guru
Guru

Swap cameras around to see if it's the camera or location.

po26sox
Aspirant
Aspirant

I tried, but it didn’t work.  Thanks for the suggestion!

StephenB
Guru Guru
Guru

@po26sox wrote:

I tried, but it didn’t work. 


Not sure what you mean by "didn't work".

 

After the swap, did the problem

  1. stay with the camera,
  2. stay with the location
  3. or something else?
po26sox
Aspirant
Aspirant

The problem stayed with the camera. 

StephenB
Guru Guru
Guru

@po26sox wrote:

The problem stayed with the camera. 


Ok.  Of course that could mean the camera is failing.

 

But I suggest removing the AC power for a bit, and see if the camera behaves differently.

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