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one has been connected to a non-Arlo (Wasserstein) charger for months without problems.
Now it goes offline with message "A charging fault has been detected, unplug & reconnect the charger from the camera side of the plug. If this error message persists, see KB article for charging faults"
I have to REMOVE DEVICE & re-register PRO 3 to recover.
Swapped chargers with another PRO 3 with genuine Arlo charger, then the problem transferred to the other PRO 3.
BUT, I checked the voltages of both chargers & both same.
If I have to buy a genuine Arlo charger (181314-11) 332-50024-02), can't find it on Arlo website. I want to be sure to get the right one.
For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. Simply login to your Arlo App, go to Settings, Support, then select the Arlo product you would like support for.