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Hi,
I have 4 PRO 3s
one has been connected to a non-Arlo (Wasserstein) charger for months without problems.
Now it goes offline with message "A charging fault has been detected, unplug & reconnect the charger from the camera side of the plug. If this error message persists, see KB article for charging faults"
I have to REMOVE DEVICE & re-register PRO 3 to recover.
Swapped chargers with another PRO 3 with genuine Arlo charger, then the problem transferred to the other PRO 3.
BUT, I checked the voltages of both chargers & both same.
If I have to buy a genuine Arlo charger (181314-11) 332-50024-02), can't find it on Arlo website. I want to be sure to get the right one.
Any advice gratefully received.
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Charger or cable? If the charger, I would think pretty much any one with 5v/2A would work. Have you tried phone chargers?
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Charger or cable? If the charger, I would think pretty much any one with 5v/2A would work. Have you tried phone chargers?
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Ah, yes I think it's the cable. Maybe not an outdoor one & we've had a lot of rain. Have ordered on outdoor one. Thanks for your advice.
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