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Cannot turn off Geofencing notifications on Arlo iOS 2.19. Doesn't seem to save.

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Tutor
Tutor

Running the latest Arlo iOS App (2.19) I'm unable to turn off Geofencing notifications.  I can go to the settings and turn it off, but it doesn't seem to save; I keep getting notifications and if I reload the settings page, notifications show enabled.

 

Anyone else running into this?


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Arlo Moderator
Arlo Moderator

This issue should now be fixed on the the latest version of the Arlo iOS app, which is 2.20. Make sure to update to the latest version if you haven't done so already. You can read more about it here: Arlo iOS App - 2.20 - 15th September 2020

 

If you're still experiencing this issue, please let us know.

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Arlo Moderator
Arlo Moderator

Hi JeffS42,

 

I want to let you know that I sent you a reply to your private message about Geofencing notification problem. Hope to hear from you soon.

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Tutor
Tutor

Thanks.  I reached out to a contact I found at Arlo engineering and they tell me that the Engineering team is looking into this.

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Arlo Moderator
Arlo Moderator

This issue should now be fixed on the the latest version of the Arlo iOS app, which is 2.20. Make sure to update to the latest version if you haven't done so already. You can read more about it here: Arlo iOS App - 2.20 - 15th September 2020

 

If you're still experiencing this issue, please let us know.

View solution in original post

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  • 3 Replies
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  • 2 In Conversation