Arlo|Smart Home Security|Wireless HD Security Cameras

Cannot log in no matter what!

Reply
Discussion stats
  • 1 Reply
  • 232 Views
  • 0 Likes
  • 2 In Conversation
heberbrown
Follower
Follower

I have tried ABSOLUTELY everything suggest by the chat bot. I cannot log in as the two step verification process does NOT send SMS messages to my iPhone and I do NOT have email access at the moment.

1 REPLY 1
jguerdat
Guru Guru
Guru

Try using the web client (my.arlo.com). If you can log in there, go to Settings and then into your profile, Two Step Verification. Remove any unused/old phones (or all of them) and try the phone again. Make sure your correct phone number is listed.

Discussion stats
  • 1 Reply
  • 233 Views
  • 0 Likes
  • 2 In Conversation