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Hi, I am trying to register my VMB4540 Base station but during the Registration process I get a “Firmware Cannot be checked please try again later”
If I choose the try again later I can see the Base station in the App but it says its offline and I cannot do anything with it. If I try adding a camera the the app ask which base station to add the camera to and I can see my base station, when I then choose the base station it comes back with it being offline and cannot be used.
I have done the following checks.
Loaded the latest app.
The base station is plugged directly into the router
I am connecting using 2.4Ghz Wifi
I have deleted the base station from my account and factory reset the base station 10 plus times following the factory reset procedure each time
I have checked the power supply cable and tried a different Cat 5 Cable
Made sure I am running the latest version of IOS on my device
Tried setting up via the MYARLO website
At this stage I am a bit frustrated, for a piece of kit worth hundreds of dollars and suppose to be an easy setup
I a bit over it
Any help or advise is appreciated
Thanks
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Arlo Mobile App
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Same Issue, have even deleted account and setup a new account
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Hi,
Are you still experiencing this issue?
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My issue was resolved by support. Thank you.
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