Cancelled my subscription but still getting charged.

[gardenistamama]

I cancelled my subscription last year, August 2023, and am still being charged.

When I asked for customer support, they told me I didn't qualify and could only access AI. I cancelled it online once again today, but do not trust that it is really cancelled. 

I am entitled to a refund going back to last August, 2023.

I am extremely frustrated with Arlo's terrible follow through and their lack of customer service.

[BrookeN]

I've opened a support ticket detailing the concerns you've posted here. An agent will reach out to you with a status update as soon as possible.