Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera will not turn on when battery is changed

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Dqstarfish
Aspirant
Aspirant
‎2021-10-31 03:43 PM
One of my cameras will not turn on. I have tried different charged batteries and it still does not work. I have only had the cameras for 3 months.
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StephenB
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‎2021-11-01 04:03 AM
@Dqstarfish wrote:
One of my cameras will not turn on. I have tried different charged batteries and it still does not work. I have only had the cameras for 3 months.

Try a factory reset.  https://kb.arlo.com/000062438/How-do-I-factory-reset-my-Arlo-wire-free-camera

 

If that fails (likely it will), then contact support and ask for an RMA.

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