Arlo|Smart Home Security|Wireless HD Security Cameras
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Camera activation/recording lag has been getting worse

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Itsjnotjay
Aspirant
Aspirant

Recently my camera has missed a lot of vital recordings. The past few days, I had packages delivered to my garage and it didn’t pick up the delivery guy who stood in front of my garage, opened it, place large boxes in my garage and closed it. The recording completely missed it. Signal strength is strong, I have a solar panel so it’s completely charged. The hub is in the garage plugged into a an extender. 

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ShayneS
Arlo Moderator
Arlo Moderator

May I ask which troubleshooting steps you have performed so far? I don't want to suggest anything you have previously performed.

Itsjnotjay
Aspirant
Aspirant

I have removed and re-added the camera from my hub. Removed and re-added activity zones, increased sensitivity all the way up. It’s still missing people coming by. The lag is so bad. The camera outside is also connected to a solar panel so it’s fully charged at all times 

ShayneS
Arlo Moderator
Arlo Moderator

How often does this issue occur? 

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