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Battery Issues

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banderegg19
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I have the Arlo 3 Pro cameras and even though I have just placed fully charged batteries, the dashboard says I need to recharge the battery. I did put those "Dead" batteries in the charger and the charger still reads that they are at 100%. So, what's the deal? 

 

To be exact it says, "The device's battery level is too low. Connect a compatible charger to charge the battery."

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StephenB
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@banderegg19 wrote:

I have the Arlo 3 Pro cameras and even though I have just placed fully charged batteries, the dashboard says I need to recharge the battery. I did put those "Dead" batteries in the charger and the charger still reads that they are at 100%. So, what's the deal? 

 

To be exact it says, "The device's battery level is too low. Connect a compatible charger to charge the battery."


Is this happening both with my.arlo.com and the app?

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