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Arlo pro 3 camera batteries stopped charging after 3 hours

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totoy1
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Aspirant

My Arlo pro 3 camera batteries stopped charging after 3 hours but after refreshing the battery it worked again. Do I need new battery? Please help.

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jguerdat
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Guru

Not likely to need a new battery but I don't understand what you did to "refresh" the battery. Tell us more.

totoy1
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Aspirant
Refresh the battery what I meant is by removing the battery from the casings and puwit back in the casings then it starts to charge again. Any solutions to this problem. I’m a senior citizen and it’s hard to get to the ladder every day to this job. Please help.
jguerdat
Guru Guru
Guru

You may have a hardware problem or it may be that the solar panel isn't properly connected. WHen it stops charging, what is the percentage of battery charge?  If it's not fully charged, I would use the Contact Support link at the bottom here for a possible hardware problem.

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  • 3 Replies
  • 618 Views
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  • 2 In Conversation