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I am beyond frustrated because I have tried to contact phone support at least 10 times about 2 of my 4 cameras constantly going off-line. I give them my phone #b ut never receive a call. My phone works and ringer is on. 5 minutes later, I receive an email from Arlo saying that they tried to call but I didn't answer. I have tried to use the online support but it must be a computer generated response and never comes close to answering my question.
Has anyone else had this trouble with them trying to all but you not actually receiving the call?
I really would like a phone # where I can call them but I cannot find one anywhere.
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I’ve never had to call them but I definitely feel for you. Odds are they’ll tell you to turn it off and then on again and see if it helps.
This seems to be a trending issue with these cameras and the posts I’ve read really have no definitive answers. Most say that the problem just eventually stopped.
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