Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 randomly disconnects when plugged in for charging

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RKressig
Follower
Follower
Recently just purchased the cameras. One of mine keeps blinking blue when they are hard wired charging. When I disconnect the charger, the camera works. Any ideas?
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jguerdat
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Guru

Swap at the store or use the Contact Support link at the bottom here.

tony_2018
Apprentice
Apprentice

Make sure the charging cable you're using is the correct voltage. If you're using an aftermarket cable and not arlos official cable you might end up damaging the camera.  

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