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Arlo Pro 3 not recording to library

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Mmdufus
Aspirant
Aspirant

Paying for a plus subscription. Arlo pro 3 stopped recording to the library. Camera shows live, just not recording to library. All app settings are correct, current firmware. Have uninstalled and reinstalled, still no recordings. 3 other pro 2 cameras, plus doorbell are recording to the library, just not the pro 3.

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StephenB
Guru Guru
Guru

@Mmdufus wrote:

Arlo pro 3 stopped recording to the library. 


Can you make a manual recording while livestreaming?  If you've enabled 2K livestreaming, disable that option temporarily before trying this test.

JamesC
Community Manager
Community Manager

Mmdufus,

 

Adding to the troubleshooting suggestion above, make sure the Arlo Pro 3 is participating in your subscription under Setting > Subscription. 

 

JamesC

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