Arlo Pro 3 lights and cameras come on when entering schedule mode

[dazednconfuzd]

I did a factory reset on my base and added all the new Pro 3 floodlights. I have geofencing set to run “schedule” when we’re home. That schedule starts at 7 pm. When 7 pm arrives however, all the Pro 3 floodlights and cameras instantly turn on. I have to turn them all off using the app. Can anyone help? Thanks!

[jguerdat]

A screenshot of your schedule and rules could be useful.

[dazednconfuzd]

All the cameras have the same rules as this.

 and my schedule….

 

[jguerdat]

Looks fine to me. Try deleting the rules and recreate them to see if that helps.

[dazednconfuzd]

I tried deleting and recreating the rules but it doesn’t work. All the lights and cameras come on when entering schedule mode. Its crazy. I might have to return my purchase and it’s a disappointment because I really like them except for this one bug. I checked the firmware on all the floodlights and they’re all up to date. The firmware menu says “no update available”.

[BrookeN]

Please reach out to support for further assistance. Within the app on your mobile device click on the silhouette on the top left ~ support center ~ the device that you are needing assistance with then choose the behavior you are seeing. .