Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo Pro 3 after firmware update will not show current video on pc

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bdianemd
Aspirant
Aspirant

I'm unable to view videos on pc since the firmware update. It shows Arlo as rebooting, but it is not.  I can view the library.  On android I can view the videos.  I've tried deleting cookies, history, websites.  Suggestions?

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jguerdat
Guru Guru
Guru

Have you tried a different browser to see if that works?

bdianemd
Aspirant
Aspirant

Yes.  I tried Chrome.  My sister had problems with her phone, viewing the videos after the update.  But, now everything is back to normal except my PC.  It still shows the Arlo as rebooting.

jguerdat
Guru Guru
Guru

What browsers have you tried? What OS version is the computer running? Is everything up to date? Have you rebooted the computer as well as tried a different one (if available)?

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