Arlo|Smart Home Security|Wireless HD Security Cameras

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kwoodilla
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Follower

When attempting to integrate with Homekit the app seems to hang on "Discovering your device. Please wait."

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JamesC
Community Manager
Community Manager

kwoodilla,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

lulu30
Aspirant
Aspirant
Can I get a reset token sent to my base station as well please?
Starlite
Aspirant
Aspirant

Similar issue. Can I too get a token reset? Please and thx James. 

JamesC
Community Manager
Community Manager

Starlite,

 

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

 

JamesC

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  • 4 Replies
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  • 4 In Conversation