Arlo|Smart Home Security|Wireless HD Security Cameras

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danitap15
Aspirant
Aspirant

Over the past 2 months my floodlight camera has glitched 3 times by continuing to record 5 minutes at a time, back to back, until the battery dies.  The video identifies ‘Audio’ as the trigger but, there was absolutely no sounds indicated that would serve to trigger the camera except a whirring of the camera itself.  It seems to have been triggered by a scheduled automation that I had set beginning at 11pm each night.  After several instances of this, I removed the floodlight from the schedule and it was working ok until the last few weeks.  I now frequently get an alert in the app saying unable to charge battery and instructing me to connect a compatible Arlo Charger to the device.  But the battery isn’t depleted at all (today it’s at 89%).  And yes, I do use the Arlo Charger that I purchased along with the floodlight, from Arlo, not from any third party seller.  

1). How can I fix the floodlight so that it isn’t triggered by my scheduled automation to then record itself ‘whirring’ or some ghost sound? 
2). Why does it keep sending an alert that it can’t charge when it has plenty of charge?

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BrookeN
Arlo Moderator
Arlo Moderator

Are you still seeing this same behavior?

danitap15
Aspirant
Aspirant

No, because I removed the automation for now.

BrookeN
Arlo Moderator
Arlo Moderator

Can you try adding the automation back and seeing if you see that behavior still?

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