Arlo|Smart Home Security|Wireless HD Security Cameras
× Arlo End of Life Policy Notice
To view Arlo’s new End of Life Policy, click here.

Reply
Discussion stats
  • 1 Reply
  • 349 Views
  • 0 Likes
  • 2 In Conversation
SQ34
Follower
Follower

I am having a hard time connecting my Arlo Pro 3 to my iPhone 11. When connected to a google point, the base station lights up blue and starts it's own network, but my phone can't detect it. I've called tech support, and they directed me to reach out to the company that created my modem...but I don't think they understand that my modem is in bridge mode in order to run my google points. Any advice?

1 REPLY 1
JamesC
Community Manager
Community Manager

SQ34,

 

A blue LED indicates that bae station has an internet connection. As long as you're mobile device is connected to the same network as the base station, it should find it during installation.

 

JamesC

Discussion stats
  • 1 Reply
  • 350 Views
  • 0 Likes
  • 2 In Conversation