Arlo|Smart Home Security|Wireless HD Security Cameras
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Hodzic
Aspirant
Aspirant

Hi, I can't watch live streams on the webpage at all. I have tried my own account and a friends to see if it can work and it does not. What can the problem be? It works completley fine on my smart phone.

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ShayneS
Arlo Moderator
Arlo Moderator

Hi @Hodzic 

 

Are you still experiencing this issue? Can you try clearing the web browsers cache and test this again.

Hodzic
Aspirant
Aspirant

The issue is still there after clearing the cache

ShayneS
Arlo Moderator
Arlo Moderator

Have you tried a different browser, do you have the same results? 

Hodzic
Aspirant
Aspirant

I have tried firefox, chrome and edge and all is the same result

ShayneS
Arlo Moderator
Arlo Moderator

Do you have another computer you can try to sign in from?

Hodzic
Aspirant
Aspirant

I have tried multiple computers, but now it seems like it's working again. I haven't done anything else than wait and communicate with you 😊 

Thans for a good reply.

ShayneS
Arlo Moderator
Arlo Moderator

@Hodzic 

 

Okay, thank you for letting me know. Let me know if you have any additional questions. 

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