Arlo|Smart Home Security|Wireless HD Security Cameras

ARLO pro 3 one working another is not

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GazClo22
Tutor
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A0950574ACF09 1 serial number

I have 2 cameras, one working five another not. I’ve reset the cameras and the bridge and the result is the same after several attempts. One camera installs fine, the other is getting the same problem at the bit that says bandwidth and a picture to set the camera a certain way. It doesn’t seem to be connecting bandwidth correctly. If I install the camera and leave it there it will come up with the occasional video but I cannot watch live feed

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GazClo22
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Problem solved. Camera failed. Has been replaced and new one working as expected

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JamesC
Community Manager
Community Manager

GazClo22,

 

Are you seeing a specific error message? Are you able to provide a screenshot?

 

JamesC

GazClo22
Tutor
Tutor
Problem solved. Camera failed. Has been replaced and new one working as expected
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