Arlo|Smart Home Security|Wireless HD Security Cameras

6 Arlo Pro 3 cameras. All no longer recording at Night even though I know there is activity.

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Bshatt880
Tutor
Tutor

6 Arlo Pro 3 cameras. All no longer recording at Night even though I know there is activity.  I've rebooted both my Hubs, I have subscription for all cameras.  Need to know why no Recordings are taking place?  This has happened for the last 4 nights.

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jguerdat
Guru Guru
Guru

What is the active mode at night? Are there appropriate rules for the various cameras at that time? Are you using a schedule and/or geofencing?

Bshatt880
Tutor
Tutor

Good morning and thank you for the reply. These six cameras have been in operation for at least 4 years. They just stopped working. I've rebooted the Hubs, I've resynced all the cameras last night. Only one recorded during the night. I do not have Geo fencing turned on. They are all stationary cameras. They are all fully charged three of them on solar panel. I'm thinking they might have come to end of life? Which means I'll have to leave Arlo and go somewhere else. Not sure what else to do because at this point my house is completely unsecured.

StephenB
Guru Guru
Guru

@Bshatt880 wrote:

 I've resynced all the cameras last night. Only one recorded during the night. 


Have you confirmed the problem by walking in front of all the cameras at night?

 

FWIW, Pro 3 cameras are NOT end of life.  And all the end-of-life cameras still work, even though they are not supported.

BrookeN
Arlo Moderator
Arlo Moderator

@Bshatt880 are you still seeing this same behavior? There is time stamps of numerous videos being recorded at night. Are you able to see these recordings? If you are not able to can you please send me a screenshot via DM of what you are seeing in the feed? Did you reboot the cameras by any chance? Was there a specific date range this was happening?

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