Arlo|Smart Home Security|Wireless HD Security Cameras

2 base station , not in the same city . Can not control seperatly

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Dorval
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Hi there .  I used to be able to control each base station which are not in the same city seperatly but now , I can not activate one and have the other one off.   I have Arlo pro 2, 3 and 4 camera .   Anybody know how to solve that ?   Thanks 

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StephenB
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@Dorval wrote:

Hi there .  I used to be able to control each base station which are not in the same city seperatly but now , I can not activate one and have the other one off.   I have Arlo pro 2, 3 and 4 camera .   Anybody know how to solve that ?   Thanks 


The new interface lets you set up one location for each address.

 

If you have (or need) a subscription for both addresses, then the problem you will run into is that Arlo requires one subscription for each address. 

 

If one address only has Pro 2 cameras (5 or fewer) then you would still get free 7-day storage for that address (And would only need one subscription).   

 

You could also wait for Arlo to put back the custom mode feature, and leave everything set up in one location.

 

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StephenB
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Guru

@Dorval wrote:

Hi there .  I used to be able to control each base station which are not in the same city seperatly but now , I can not activate one and have the other one off.   I have Arlo pro 2, 3 and 4 camera .   Anybody know how to solve that ?   Thanks 


The new interface lets you set up one location for each address.

 

If you have (or need) a subscription for both addresses, then the problem you will run into is that Arlo requires one subscription for each address. 

 

If one address only has Pro 2 cameras (5 or fewer) then you would still get free 7-day storage for that address (And would only need one subscription).   

 

You could also wait for Arlo to put back the custom mode feature, and leave everything set up in one location.

 

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