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Why am I being charged during the initial 3 month trial subscription?
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Why am I being charged during the initial 3 month trial subscription?
How can I stop these charges until the 3 month trial has ended?
Will I lose any video footage if I make these changes?
Will I be refunded?
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Slapdoodle19,
Upon initial setup, an Arlo Smart trial plan is automatically applied to your account and assigned to the new camera. This trial will remain for 3 months.
If you're being charged for an Arlo Smart plan, you must have entered your credit card information and purchased an Arlo Smart plan in addition to the trial.
Take a look at your subscriptions within your Arlo account under Settings > Subscription.
JamesC
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