Static sound/White Noise

[JoAustralia1]

I purchased the new Arlo Pro 3 Floodlight yesterday and since doing the update for that all 3 of my Arlo Pro 2 cameras have loud static /white noise when viewed on the app. Can anyone tell me why they are suddenly making this noise? They have been fine up until today. 

[jguerdat]

Start by rebooting your base or hub and rebooting your phone.

[michaelkenward]

Is this battery or permanent power?

I'm on power and hear a persistent hum when it is connected. Switch off the power and the him stops.

It is, though, a quiet hum rather than white noise.

[JoAustralia1]

I am connected with battery only. no power. I have tried rebooting my arlo hub and phone as recommended and it still continues to make the static hum grrrrrrrrrr! Why  why why ? It was working fine before the last update. 

[JamesC]

JoAustralia1,

Could you provide a clip that has the issue so we can better understand what you're experiencing?

JamesC

[JoAustralia1]

I'm not sure how to send a clip I'm sorry. I will just have to contact customer support on Monday. Thank you anyway. I appreciate your help. 🙂