Arlo|Smart Home Security|Wireless HD Security Cameras

Mounting floodlight

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robsav87
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So I purchased this Arlo Pro 3 Floodlight Camera #floodlight and my spouse installed it however not in a good place. I went to disassemble the mount only to realize once it’s in you can’t take it out. There’s also no mount piece that you can purchase. Any ideas or suggestions!

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StephenB
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@robsav87 wrote:

I went to disassemble the mount only to realize once it’s in you can’t take it out. 


You can unscrew it, so I am puzzled by this comment.   See the instructions on page 13 here (for mounting, but you can reverse them).

 

robsav87
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So the screws are hidden within the plastic so it’s not as simple as it sounds 

CCA98531-B0A9-45B6-9385-16F24EA9868A.jpeg

StephenB
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@robsav87 wrote:

So the screws are hidden within the plastic so it’s not as simple as it sounds 

 


Does that front ring unscrew?

robsav87
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Nope. When I told arlos help desk they said I’d need to hire an electrician to unfasten their mount from it. I find that rather ridiculous over a $7 part and they should just resell the part. 

StephenB
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@robsav87 wrote:

Nope.

There shouldn't be anything blocking the access to the screws (after all, your spouse was able to put them in).

 

Looking at mine - if the exposed screw is unscrewed as far as it goes (there is a lock washer, so it won't come all the way out), then you should be able to twist the outer ring counterclockwise.  Then pull it off.  It doesn't twist very far.

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