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My account was cancelled after changing bank cards, but I've updated it yet keep getting an error message. It appears to be charging my card but not updating my account. I tried to use the chat bot but it wouldn't pass me to a human because I have to first pay for a subscription... Which isn't working.
It shouldn't be this difficult to get a hold of a live person to resubscribe...
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I've checked the account associated with the email address you're using here on the community and it appears to have a subscription plan associated with it. You might need to try logging out of your Arlo account and then log back in to see if the subscription is showing as active.
JamesC