Arlo|Smart Home Security|Wireless HD Security Cameras

Floodlight

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Vbsharma
Aspirant
Aspirant

Hi,

 

my Arlo floodlight has suddenly went offline and would not connect to the network at all. I have tried to remove and add it again but that has not worked either. I was able to add it back once but then it started to look for firmware update and that failed and the light went offline again. One thing that I noted is while adding after a while the blue light turned amber blinked a few times and went off. I have checked there is no issue with the network and the password. Can someone help? Thanks.

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jguerdat
Guru Guru
Guru

While it could be a faulty camera, try the reset procedure:

 

https://kb.arlo.com/000062438/How-do-I-factory-reset-and-re-sync-my-Arlo-camera

 

If still no good, use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to talk to official support to see what they may offer.

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