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- Floodlight not recording after September 2021firmw...
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Solved! Go to Solution.
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Ispiratica,
Locally stored content on the VMB4000 is not viewable from the Arlo mobile app. The only way to view locally stored content from a VMB4000 is to eject the storage device and view from a PC: How do I view videos saved on a local storage USB device?
Your Floodlight came with a trial subscription that allowed you to view recordings stored on the Arlo cloud through the Arlo mobile app. After your trial expires, cloud recordings are no longer being saved.
JamesC
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@Ispiratica wrote:
I noticed yesterday that my camera was giving notifications but not recording anything.
Start by checking your subscription status. You need an active subscription to get cloud recordings.
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Ispiratica,
What model base station/SmartHub are you using? How are you checking for recordings?
JamesC
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I'm using a VMB4000r3 base and I'm checking from the app on an Android 11 phone. I reinstalled the Arlo app as well.
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Ispiratica,
Locally stored content on the VMB4000 is not viewable from the Arlo mobile app. The only way to view locally stored content from a VMB4000 is to eject the storage device and view from a PC: How do I view videos saved on a local storage USB device?
Your Floodlight came with a trial subscription that allowed you to view recordings stored on the Arlo cloud through the Arlo mobile app. After your trial expires, cloud recordings are no longer being saved.
JamesC
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@Ispiratica wrote:
So this is true for only Arlo Pro 3 onwards and not my Pro and Pro 2?
It's true for new camera (starting with the Ultra in 2018).
@Ispiratica wrote:
Would a VMB4500 allow for local app viewing on my floodlight?
No, you need a smarthub (VMB4540 or VMB5000).
There are quite a few limitations with direct access to local storage
- no manual recordings
- recordings only available in the app (not via my.arlo.com)
- recordings not accessible with friend access
- no thumbnails
- can be hard to set up access when when away from home
Just something to be aware of before you invest in a smarthub (instead of the subscription).
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Arlo Pro 3 Floodlight
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Troubleshooting
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