Floodlight Do Not Come On After Motion is Detected

[craftypilbow]

The floodlights on my Pro 3 Floodlights device to not come on when motion is detected.  They come on manually.  What is wrong, and how can I get this device to work properly.  (As an aside, I hate this website.  Every Customer Support article tries to upsell something.  None of them solve the problem.) Very frustrated with Arlo, the company. 

[StephenB]

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@craftypilbow wrote:

The floodlights on my Pro 3 Floodlights device to not come on when motion is detected.  They come on manually.

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They only come on automatically when the floodlight is recording.

Are you getting recordings  - either local ones on a base, or in the cloud (with a subscription)?

[craftypilbow]

I have not tried to record anything. Right now, I am trying to figure out why the lights do not come on automatically when motion is detected.

[craftypilbow]

I have just reread your answer. Are you saying that they are not supposed to come on, that that only come on when the canera is recording?

[StephenB]

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@craftypilbow wrote:

 Are you saying that they are not supposed to come on, that that only come on when the camera is recording?

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Correct.