Arlo|Smart Home Security|Wireless HD Security Cameras

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Sreenadh
Apprentice
Apprentice
Hello,

I thought this glitch for the arlo pro 3 was fixed but its clearly not. I have an arlo pro 3 floodlight and if i enable auto zoom & tracking, it turns off recording all together and the light doesnt even come off. Once I turned that feature off, it works normally. Smh fix this!
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JamesC
Community Manager
Community Manager

Sreenadh,

 

When enabling auto zoom and tracking 2K recordings will be disabled but you should still get recordings in 1080p. Enabling auto zoom and tracking should not disable recordings entirely. How were you testing this?

 

JamesC

Sreenadh
Apprentice
Apprentice
Hello,

When turned on, no recordings are in the library afterwards for more than 24 hours and the light doesnt even turn on at night. Once u turn it off, it works perfectly fine. I even tried moving in front it and it doesnt detect motion close by either with it turned on
JamesC
Community Manager
Community Manager

Sreenadh,

 

Do you have activity zones enabled?

 

JamesC

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