Arlo|Smart Home Security|Wireless HD Security Cameras

Do I have to use separate account when granting access?

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KJJ
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Can more than one telephone be connected to the Arlo Pro 3 Floodlight at one time?
It seems when we try to connect to the Arlo Pro 3 Floodlight with a second phone the first phone gets disconnected.

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StephenB
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@KJJ wrote:

Can more than one telephone be connected to the Arlo Pro 3 Floodlight at one time?
It seems when we try to connect to the Arlo Pro 3 Floodlight with a second phone the first phone gets disconnected.


Only one device can be logged into the app at a time.

 

You can use the "Friend" account feature to share the camera.  Note that if you see "Library" in your app menu, that you would first need to migrate your account to "Feed".  You do this by starting to add a Pro 5s camera.  While that process can't be completed (without the camera), the workflow will migrate you to "Feed" before you get stuck.

 

There are a couple of issues in "Feed" that might be show-stoppers for you.  One is that there are only three modes (Armed Home, Armed Away, Standby).  While all three can be edited, you cannot at any more modes.  Another is that at the moment you cannot get the combination of geofencing+scheduling to work.

 

After you migrate, you'd follow this guide to create the friend account:

Accept the invite (clicking on "create account") on a PC - that works more reliably than accepting it on a phone or tablet.

 

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