I recently switched to Arlo (mainly for the Pro 3 Floodlight option). I also switched to the Essential Wireless Doorbell. I’m happy the quality, battery, and other aesthetics of the cameras. And the floodlight is a nice combo of 2 essential features I was looking for.
So, my problem (as I have found many others have experienced) is the Live Stream connection time. With 2 Floodlights and the doorbell, I consistently have a 10+ second lag before it connects. The apps show 3 full WiFi bars on all devices, and they are all approx 20ft from my router/access point. The devices are connected directly to my WiFi and I have 300Mbps+ service. I thought my PiHole might be to blame, but putting them in their own group to bypass still does not fix the issue. I have other cams (Wyze) which connect nearly instantaneously, as did my Gen 1 Ring doorbell. Lastly, I get the same 10+ second connection time whether I am on my local network or remote. I do get notifications within 2-3 seconds, so that communication seems fine.
Are there any other options to try? I was curious if having an Arlo base station or smart hub for a dedicated connection would help? Is there a setting (maybe video quality) that would improve things?
I really want to love these cameras, but this lag is ridiculously inept. Is the only answer to go with another system?
- Turn things off and on again.
- Move your router to a better location.
- Adjust your router's antennas.
- Make sure you're on the right frequency band.
- Prune unnecessary connections.
- Change your Wi-Fi frequency channel.
- Update your router's firmware.
Thanks for tips. I have already tested my local network and there are no issues with local connectivity/bandwidth. All my other systems/cams are working optimally. Only the Arlo cams are experiencing the issue. Just to be sure, I did analyze my Wifi channels and updated them, however, no improvement in the connection speed.
Thanks for responding. The house is older (1966) and has a lot of brick. I thought that might be an issue, however, all my other cameras/previous video doorbell (Ring) worked well with no connectivity lags. I have a mesh network, with a dedicated 2.4 network for my IoT devices. I've had Wyze cams for years and they worked well, but was moving to Arlo for more features/video quality. So, while the home is older and mostly brick, all my other devices are working fine, so I am positive that is not the issue.