Cold temp

[KMcD]

Anyone know if the floodlight can withstand winter yet in Canada. Useless when -10 deg C and will not re it’s until camera is warmed up. 

[jguerdat]

It's been said that using AC power MAY help this. I can't prove it but could be worth a test.

[StephenB]

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@KMcD wrote:

Anyone know if the floodlight can withstand winter yet in Canada. Useless when -10 deg C and will not re it’s until camera is warmed up. 

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The operating temperature range for the floodlight is spec'd at -20° C to 45° C

• https://www.arlo.com/en-us/images/pdf/Arlov4SupportDocs/ArloPro3Floodlight/Arlo_Pro_3_%20Floodlight_...

The battery will not charge if the temperature is below 0° C

• https://kb.arlo.com/000051490/How-do-I-keep-my-Arlo-batteries-charged-in-cold-weather

As @jguerdat says, it is possible that the camera will operate below -20° C if you remove the battery and run it on the outdoor AC charger.  Some users have posted that this extends the temperature range with some Arlo cameras, but I don't recall seeing anyone posting this for the floodlight in particular.

[KMcD]

I am plugged into power with the proper outside cable and still the camera will not work until warmed up. I lose my floodlight camera for 5 months in Alberta 

[KMcD]

I will try this but don’t think it functions properly without the batter installed if I remember correctly when I tried it at setup. 

[jguerdat]

The camera just needs power - doesn't matter if the battery supplies it or the AC cable. The camera works fine without the battery installed but obviously fails if power is cut.

[KMcD]

 this is incorrect. The camera and light will not run with the battery out while connected to power. I do have the outdoor charging cable as well 

[jguerdat]

Sounds like the outdoor charger isn't fully connected to the camera so no power is applied or possibly a faulty camera. Have you tried using the cahrger on other cameras as well as wiping all contacts to ensure proper connections?