Arlo|Smart Home Security|Wireless HD Security Cameras

Arlo pro3 flood light

Reply
Discussion stats
  • 1 Reply
  • 322 Views
  • 1 Like
  • 2 In Conversation
Mdavi25
Follower
Follower

This camera hasn’t worked correctly since I got it.  It shows purple images when recording. Makes a loud noise when recording or live. And most recent problem it just goes offline have to take it down remove battery for it to work again.  

1 REPLY 1
jguerdat
Guru Guru
Guru

Sounds faulty to me (the IR filter sounds like it's stuck which may include that loud noise. Either swap at the store or use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support offers.

Discussion stats
  • 1 Reply
  • 323 Views
  • 1 Like
  • 2 In Conversation