Arlo|Smart Home Security|Wireless HD Security Cameras
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Mdavi25
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‎2024-08-24 09:06 PM

This camera hasn’t worked correctly since I got it.  It shows purple images when recording. Makes a loud noise when recording or live. And most recent problem it just goes offline have to take it down remove battery for it to work again.  

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jguerdat
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‎2024-08-25 06:45 AM

Sounds faulty to me (the IR filter sounds like it's stuck which may include that loud noise. Either swap at the store or use the app to go to Settings, Support and choose your camera. Scroll down to Contacts to see what official support offers.

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