Arlo pro 3 floodlight

[dazednconfuzd]

My cameras have been going on and offline for months now. I have the latest update, I’ve unplugged the base and waited for eternity until plugging it back in, I’ve got on the ladder and took the batteries out and waited until I pushed them back in, I’ve swapped camera positions with other cameras, and all of this does nothing they still go on and offline. My WiFi works perfectly. I’ve also rebooted it countless times.

[StephenB]

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@dazednconfuzd wrote:

My WiFi works perfectly. I’ve also rebooted it countless times.

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If you are connecting with a hub, then your home wifi isn't relevant - since the cameras are using the hub wifi.

Have you tried connecting one of the cameras to your home wifi, and see if that changes the behavior?

[dazednconfuzd]

It’s random cameras that go off line and online so I think I would be a dog chasing its tail really. Thank you for the suggestion though. Just wondering if the base stations ever burn out and need replacing and how to test one.🤔

[StephenB]

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@dazednconfuzd wrote:

Just wondering if the base stations ever burn out and need replacing and how to test one.🤔

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Well, they do fail (like everything else).

You can look at the smarthub signal strength with your phone (ideally done at the camera location).  There are several free WiFi apps for Android that will show you this.   For Apple, the only one I know of is Apple's Airport Utility (which will scan for WiFi networks and report RSSI).  Ideally the RSSI would be -67 dbm or better.

[dazednconfuzd]

 All cameras have full signal strength like this one. I’ve never had this on/off problem for 7 years. It just started roughly 6 months ago.

[BrookeN]

Are you still seeing this same behavior?

[dazednconfuzd]

Yes

[BrookeN]

Is it on all the floodlights or are you just seeing it on one?

[dazednconfuzd]

All of the cameras randomly take turns going offline then coming back online. I suspect my Eero mesh system is messing with my base station/cameras. My cameras are listed as connected to my base station but also listed in my Eero device list. I’m at a total loss as of what to do.