Arlo|Smart Home Security|Wireless HD Security Cameras

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Fredli
Aspirant
Aspirant

The camera has stopped working while it is being charged from the solar panel. It worked for more than a year.

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CarlosL
Arlo Moderator
Arlo Moderator

Hola @Fredli,

 

Could you please provide more details about the issue you're experiencing with your Arlo Pro 3 Floodlight camera? Did it just stop recording? Is it not reacting to movement or sound at all (no recordings, no notifications, etc.)?

 

Also, does the issue only persist when the camera is connected via the solar panel?

 

Muchos saludos
Carlos
Equipo de la Communidad de Arlo

Fredli
Aspirant
Aspirant

Hello, it is not recording during charging although the charger is solar panel.

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CarlosL
Arlo Moderator
Arlo Moderator

Hola @Fredli,

 

Can you check the battery level? You should see it in the camera settings. You can also disconnect the solar panel and connect it with a charging cable to check it.

 

Muchos saludos
Carlos
Equipo de la Communidad de Arlo

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