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Arlo “pay but I won’t help you” Service and the incompetent rude customer service

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PLEASE DO NOT FALL FOR THE SCAM OF THOS CONPANY AS I DID. I thought they were great until I had an issue and was awaken to their lack of knowledge or care to help. They are rude and will tell you fabrications even as you look at the information yourself. They are the WORST CONPANY I have even had to communicate with and I suggest to save and instead have any other product. I loved the product years ago but now it’s awful to an extent I cannot explain. My Apple home kit works my products and is better than Arlo at it’s own system. They have forgotten of the people and become just another money hungry corporation. SAVE YOURSELF THE HASSLE AND DO NOT BUY THEIR PRODUCTS.
Model: FB1001 | Arlo Pro 3 Floodlight, AVD1001 | Arlo Video Doorbell
Community Manager
Community Manager

StankinLankin,

 

Could you provide some details about what it is you're experiencing? We may be able to help you here on the community.

 

JamesC

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