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Arlo Floodlight - After 90 days, the activity zone and library recordings ceased to operate

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Aspirant
Aspirant

I own a years old Arlo 2 camera. It allows activity zones and 7 day recording to a library.

I purchased the Arlo Pro 3 floodlight camera in September. After 90 days, the activity zone and library recordings ceased to operate. I'm told that I have to subscribe to cloud services to get those features (or purchase a power AC cord for my "wireless" camera to get the activity zones operable).

This feel like a bait and switch. Why isn't this clearly marked on the packaging? It's like buying a car with an engine that stops working in 3 months unless you continue shelling out money to the manufacturer. 

This is just not right - and I recommended the floodlight to a neighbor who made the purchase. His 3 months are not up yet and he didn't know about the loss of features. He's not happy either and is also going to speak with the retailer (Best Buy) about returning the camera.

 

 

Model: FB1001 | Arlo Pro 3 Floodlight
Hero
Hero

"The 3 month trial to smart is included" is on the box and product page. Any cam newer then the Pro2 need a smart subscription. If you connect the cams to a hub/base you can have local recordings. 

Aspirant
Aspirant

So, I bought a $200 shell. Nice value!

 

If I wanted a motion activated light, I could have paid a heck of a lot less.

Model: FB1001 | Arlo Pro 3 Floodlight
Guru Guru
Guru

Or you could have researched what it meant to have a trial subscription as well as what was required in the first place.

 

You have to option to connect the camera to a base or hub so you can use local recordings instead of the cloud.

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  • 3 Replies
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