Arlo|Smart Home Security|Wireless HD Security Cameras
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Arlo Flood Pro 3 no longer saves clips to the library?

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Follower
Follower

Help!

My flood no longer saves clips to the library? 

Shows for a second then disappears from the libary

 

Rule to record on movementCapture.PNG is grayed out?

 

 

Model: FB1001 | Arlo Pro 3 Floodlight

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Community Manager
Community Manager

Meekins,

 

Do you have an active Arlo Smart trial or subscription plan? For the Floodlight to save content to the library, an Arlo Smart plan is required. For more information on Arlo Smart subscriptions, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

 

JamesC

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Guru Guru
Guru

Depening on how the floodlight is connected, reboot the camera, the hub/base and your phone. ALso, try the web client.

Highlighted
Community Manager
Community Manager

Meekins,

 

Do you have an active Arlo Smart trial or subscription plan? For the Floodlight to save content to the library, an Arlo Smart plan is required. For more information on Arlo Smart subscriptions, take a look here: What are the available Arlo subscription plans and how much cloud recording is available?

 

JamesC

View solution in original post

Discussion stats
  • 2 Replies
  • 93 Views
  • 0 Likes
  • 3 In Conversation