Arlo|Smart Home Security|Wireless HD Security Cameras
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Any idea why my new pro flood light will not connect ??

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CR68
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Follower
‎2020-09-02 10:08 AM

Do i need a new Base unit to work with this product, as my other smaller cameras work on it, but this new floodlight says i might have to get a new one, then it says its up to date, but then it wont connect ??

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JamesC
Community Manager
Community Manager
‎2020-09-02 03:01 PM

CR68,

 

A base station is optional for Arlo Pro 3 Floodlight. From what you're describing, it sounds like you were able to set up and sync your Arlo Pro 3 Floodlight if it's indicating that the firmware is up to date. At what point are you seeing the issue? What specific error message are you seeing? Could you provide a screenshot?

 

JamesC

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